delivery

We Provide Home Delivery

Too busy to drop in? We’ve got your covered.

At Hookah Hutt, we don’t just cater to events and venues. We offer home shisha delivery within select regions of Hong Kong and free delivery for orders over HKD999.

Contact us for more information.

Shipping & Returns

Shipping

 

Free, Same-Day Delivery to Hong Kong Island & Kowloon

Get your Shisha home delivery in Hong Kong on the same day you place your order. We're proud to offer free same-day delivery on orders over HKD 999 and placed on Monday to Friday before 11:00am.

Same-day shisha delivery applies across Hong Kong Island, Kowloon & parts of New Territories only (*except for next day & remote areas).

Please note that there are no deliveries on public holidays. 

 

Next Day Delivery Area 

The following areas are next day hookah delivery for orders placed before 11:00am:

Hong Kong Island: Repulse Bay, Deep Water Bay, Stanley, Tai Tam, Shek O

 

Lantau Island: Tung Chung

 

Sai Kung District: Sai Kung Central, Clearwater Bay, Pak Sha Wan, Wan Po North, Wan Po South, Sai Kung North, Sai Sha Road

 

Tai Po District: Hong Lok Yuen, Shuen Wan, Ting Kok, Tai Po Wun Yiu, Tai Po Yiu, Science Park, Providence Bay

 

Tuen Mun District: Tuen Mun countryside

 

Yuen Long District: Fung Nin, Shui Pin, Nam Ping, Yuen Lung, Fung Cheung, Shap Pat Heung East, Shap Pat Heung Central, Shap Pat Heung West, Ping Shan South, Ping Shan Central, Ping Shan North, Ha Tsuen, Fairview Park, San Tin, Kam Tin, Pat Heung North, Pat Heung South, Lau Fau Shan

 

North District: Choi Yuen, Shek Wu Hui, Tin Ping West, Fung Tsui, Sha Ta, Tin Ping East, Queen's Hill, Kwu Tung

 

Remote areas

Please note that delivery can take 2 days to the following areas:

Discovery Bay, Ma Wan, Lamma Island, Cheung Chau, South Lantau, Chek Lap Kok

 

Office Delivery

You can get your order delivered to your office, no problem. Just place your order before 11:00am to ensure same-day shisha flavor delivery; otherwise, we will deliver it the next day during office hours. 

To help us assure you same day shisha delivery, please note the office hours in the notes at checkout.

 

International Shipping

We do not currently provide international shipping.

 

Returns Policy

Our Commitment

Hookah Hutt is committed to providing the very best tobacco-free shisha flavors, Shishas, Shisha Charcoal and a whole range of Shisha products in Hong Kong and fulfilling your orders is very important to us. However, there may be occasions where you have concerns regarding your order.

Re-Delivery

If a delivery has been attempted unsuccessfully and requires a second delivery to be made (e.g. an incorrect address was provided)  a redelivery fee may apply for subsequent attempts. If Hookah Hutt is in any way responsible for the redelivery, this redelivery fee will not apply.

Returns

Due to the fragile nature of Shisha and tobacco-free flavors we do not accept returns. If we require you to return goods to Hookah Hutt, we will arrange for the return shipping costs to be paid by Hookah Hutt. If we cannot deliver a product for any reason, we will arrange for a full refund of the purchase price, including all shipping costs.

Refunds

Any refunds for orders will be processed immediately and are credited back to the original credit card on which the order was purchased. Refunds are at the discretion of The Store and it may take approximately 5-7 business days for a refund to show on your statement.